Outlook / search not working correctly – Microsoft Q&A.Microsoft outlook 2016 search function not working free

Looking for:

Microsoft outlook 2016 search function not working free

Click here to Download

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

When woriing for something within the specific subfolder that contains the mail in questionthe search will manage to retrieve such mail. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include no threat of suicide, violence, or harm to another. Microsoft outlook 2016 search function not working free content of an adult theme or inappropriate to a community web site.

Нажмите для продолжения image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.

Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. From your description, the issue appears to be related to this specific shared mailbox. Please sign in to Outlook Web Appthen open this shared mailbox and try to search some items in it.

Let us know if you can complete the search. In addition, you can reset indexing by rebuilding your Instant Search catalog. In order to know your current situation, please provide the following information for us:.

The detailed version of your Outlook client. It looks like Version Build Will this issue occur if the affected users do a search in their own mailboxes? Was this reply helpful? Yes Microsoft outlook 2016 search function not working free. Sorry this didn’t help. Choose where нажмите чтобы перейти want to search below Search Search the Community.

Hi, some of our users are experiencing issues using the search function within a shared mailbox. The scenario is as follows: The inbox of such shared mailbox is broken down into subfolders. When searching for the same information from нажмите для продолжения inbox root folderthe search will fail. The exact same thing seems to happen for other users.

We microsoft outlook 2016 search function not working free already trying rebuilding the index but that did not help at all. Are you able to advise? I have the same question Report abuse. Details required :. Cancel Submit. Hi LifelineIT, From your description, the issue appears to be related to this specific shared mailbox.

Regards, Barry. Thanks for your feedback. How satisfied are ouhlook with this reply? Thanks for your feedback, it helps us improve the site.

Micrrosoft site in other languages x.

You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another.

Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites.

Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

We understand that you encountered an issue with using the search function on Outlook. Allow us to check this further and provide the best resolution for your concern. This issue may be related to your Outlook or Windows indexing. This would depend on the Outlook version that you’re using. Please provide the following information for us to find accurate solution to resolve this concern.

You mentioned that you encountered this issue on your Outlook desktop app. Which Outlook version are you using? Meanwhile, we suggest that you check this link: Troubleshooting Outlook search issues – Outlook microsoft. Was this reply helpful? Yes No. Sorry this didn’t help.

About the troubleshooting article, it mentions Spotlight search, which is terrible and does not give good results. It mentions something about OutlookSearchRepair utility. I haven’t the slightest idea how to find that or how to run it and there are no instructions.

The rest of the troubleshooting is too complicated for me to do as someone who is not the tech help desk or a programmer and I am a Mac user as well. I need someone who know something about this–I am just a regular consumer home computer user, not an expert.

This worked fine before. Now it does not work. I had actually contacted Microsoft via chat, and the “problem-solving” that person did made this worse. I asked for escalation of this issue and someone is supposed to be calling me today; I hope they follow through. I’m trying to run a business here Microsoft. I’m running version Like you have been told countless times on forums, Outlook search is terrible.

You can try and blame it on people having index problems, but the bottom line is, you never fix it. Each time we update, there’s an opportunity for you to address the issue, but you never do. During the update, you could run a re-index in the background, but no, you just kick the can down the road.

Blame the user. Since you already verified that using another account the search option is working properly, we suggest that you contact your device manufacturer to get assistance in performing a rebuild of the search index. Doing the rebuild will allow the search function to work correctly on any account.

Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. I am not able to use the search function on my outlook for some reason; it comes back with no results even if there is something I know is there. I went to reset the indexing but that did not change anything and I still cannot find anything. I recently had to uninstall Office and then reinstall it after Outlook stopped working. I am not sure if this has anything to do with it.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :. Cancel Submit. Jordan Dom Microsoft Agent. Hi, There are different factors that can contribute as to why the search option in Outlook is not working properly. For us to resolve your concern, kindly answer the questions below: Were there any recent changes or updates installed prior to the issue occurring?

Were there any error messages when you attempted to use the search function in Outlook ? We would like to verify if there are any pending updates for the Microsoft Office suite? We look forward to your response to our queries. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Jordan Dom’s post on October 11,

For us to resolve your concern, kindly answer the questions below: Were there any recent changes or updates installed prior to the issue occurring? Were there any error messages when you attempted to use the search function in Outlook ?

We would like to verify if there are any pending updates for the Microsoft Office suite? We look forward to your response to our queries. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Jordan Dom’s post on October 11, I am having the same difficulty, I imported from Main Identity Outlook to I am having all the mails, but the search function is not working.

It is only working with the mails I wrote and received from yesterday. But he doesn’t find any mails from the history. I updated the oktober upgrade for MS Office today.. In reply to CharlesVermeer’s post on October 11, Hi Charles, Since you mentioned that you’re also having issues with search in Outlook , we would like to verify a few more details by asking the questions below: Were there any error messages that show up when you attempted to use the search option in Outlook ?

Since you already updated Outlook , we would like to confirm what is the exact version number? What is the device that you’re using Outlook on, is it a laptop or a desktop computer? Select Check for Updates. Choose Install Updates or Check for Updates. Select Help. Select Automatically Download and Install under “How would you like updates to be installed? If you perform a search and receive a message stating No matches found or Search results may be incomplete because items are still being indexed , troubleshoot the indexing function.

Click inside the Search box to activate the Search Tools tab. You should see a message stating, Outlook has finished indexing all of your items. If there are items to be indexed remaining, wait five minutes and try again. If the problem persists, move on to the next troubleshooting technique. Select Advanced in the Indexing Options dialog box. Go to the File Types tab. Scroll down in the Extension column to msg. Select msg. Make sure Index Properties and File Contents is enabled.

Select OK. Select Close. Select Modify if Microsoft Outlook is not listed. Select the checkbox next to Microsoft Outlook to select it.

Select Modify in the Indexing Options dialog box. Clear the checkbox next to Outlook and select OK. Select Advanced to open the Advanced Options dialog box.

Select Rebuild. Built-in repair utilities can often fix the problem of an unresponsive Outlook search function. This Mac Outlook utility checks for duplicate installations and reindexes Outlook files.

Download and open the Outlook Search Repair Utility. Remove any duplicate Outlook installations, if prompted. Restart your system at the prompt. Select the Reindex button. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.

Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.

Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites.

Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. From your description, the issue appears to be related to this specific shared mailbox.

Please sign in to Outlook Web App , then open this shared mailbox and try to search some items in it. Let us know if you can complete the search. In addition, you can reset indexing by rebuilding your Instant Search catalog.

You can type a number of phrases in the Search box at the top of the Outlook window. In addition to searching for different words and phrases, you can use various operators and keywords to narrow your search results. To start your search, click the Search box at the top of the Outlook window. You’ll immediately see Suggested Searches. Dec 01,  · In Outlook, if they are in their personal Inbox, and search for a user or keyword, and select All Outlook Items, it will find results within their personal mailbox, but not any of the Shared Mailboxes. How can we search for results in all mailboxes, without performing a separate search in each mailbox. Users have Full Access permissions for. In this case, Outlook for Mac displays a “No Results” message. To resolve this issue, wait for indexing to finish, and then search again. Make sure that your Profile name in Outlook for Mac or your Identity name in Outlook for Mac has no special characters, such as the slash mark (/). Click Go, Applications. Jul 14,  · You are able to find these contacts and tasks by looking for them but the search function does not work. So far here is what I have tried on multiple people and yielded the same results: Rebuilding The Index while making sure Microsoft Outlook is checked in the Indexed Locations. -Deleting the replace.me Dec 01,  · Re: Search in outlook shared mailbox is not working. We received an update yesterday on the ticket that we have open with Microsoft stating the following: “They have deployed the fix on all the affected tenant. however, it will take time to propagate the fix. The next update by the team is by Friday, November 1, , at PM UTC.”.

There are different factors that can contribute as to why the search option in Outlook is not working properly. One possible reason is that there are pending updates that need to be installed. For us to resolve your concern, kindly answer the questions below:.

Was this reply helpful? Yes No. Sorry this didn’t help. Since you mentioned that you’re also having issues with search in Outlook , we would like to verify a few more details by asking the questions below:.

It just says that he can’t find anything, while tje inbox is full of messages from the last 2 years. What also is very strange that on the same computer the search option does work on another account It runs on MacOs It is an older type but it works well on the other account. Thanks for the update regarding the current status of your concern. Since you already verified that using another account the search option is working properly, we suggest that you contact your device manufacturer to get assistance in performing a rebuild of the search index.

Doing the rebuild will allow the search function to work correctly on any account. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. I am not able to use the search function on my outlook for some reason; it comes back with no results even if there is something I know is there. I went to reset the indexing but that did not change anything and I still cannot find anything.

I recently had to uninstall Office and then reinstall it after Outlook stopped working. I am not sure if this has anything to do with it. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :. Cancel Submit. Jordan Dom Microsoft Agent. Hi, There are different factors that can contribute as to why the search option in Outlook is not working properly.

For us to resolve your concern, kindly answer the questions below: Were there any recent changes or updates installed prior to the issue occurring? Were there any error messages when you attempted to use the search function in Outlook ? We would like to verify if there are any pending updates for the Microsoft Office suite? We look forward to your response to our queries. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

In reply to Jordan Dom’s post on October 11, I am having the same difficulty, I imported from Main Identity Outlook to I am having all the mails, but the search function is not working.

It is only working with the mails I wrote and received from yesterday. But he doesn’t find any mails from the history. I updated the oktober upgrade for MS Office today.. In reply to CharlesVermeer’s post on October 11, Hi Charles, Since you mentioned that you’re also having issues with search in Outlook , we would like to verify a few more details by asking the questions below: Were there any error messages that show up when you attempted to use the search option in Outlook ?

Since you already updated Outlook , we would like to confirm what is the exact version number? What is the device that you’re using Outlook on, is it a laptop or a desktop computer? What is the operating system installed on the device that you’re using as well as the build and version?

In reply to Jordan Dom’s post on October 17, In reply to CharlesVermeer’s post on October 17, Feel free to reach out to use for any other concern. This site in other languages x.

 
 

Outlook search not working – Microsoft Community.How to Fix Outlook Search When It’s Not Working

 

The search feature in Outlook mail in desktop app is completely not working for me. It will not pull up a complete list of messages based on sender’s name or subject, and especially is not finding recent messages that I know are there. This used to work and now is non-functional. Is anyone familiar with this problem or know what is wrong?

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Microsoft outlook 2016 search function not working free include any threat of suicide, violence, or harm to another.

Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior microsoft outlook 2016 search function not working free is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links нажмите сюда pirated software.

Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.

Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. We understand that you encountered an issue with using microsoft outlook 2016 search function not working free search function on Outlook. Allow us to check this further and provide the best resolution for your concern.

This issue may be related to your Outlook or Windows indexing. This would depend on the Outlook version that you’re using. Please provide the following information for us to find accurate solution to resolve this concern. Woorking mentioned that you encountered this issue on your Outlook desktop app. Which Outlook version are you using? Meanwhile, we suggest that you check this link: Troubleshooting Outlook search issues microsoft outlook 2016 search function not working free Outlook microsoft.

Was this reply helpful? Yes No. Sorry this didn’t help. About the troubleshooting article, it mentions Spotlight search, which is terrible and does not give good results.

It mentions something about OutlookSearchRepair utility. I haven’t the slightest idea how to find that or how to run it and there are no instructions. The rest of the troubleshooting is too complicated for me to do as someone who is not the tech help desk or a programmer and I am a Outkook user as well.

I need someone who know something about this–I am just a regular consumer home computer user, not an expert. This functoon fine before. Now it does not work. I had actually contacted Microsoft via chat, and the “problem-solving” that person did made this worse.

I asked for escalation of this issue and приведу ссылку is supposed to be calling me wprking I hope they follow through. I’m trying to run a business here Microsoft. I’m running version Like you have been told countless times on forums, Outlook search is terrible. You can try and blame it on people having index problems, but the bottom line is, you never fix it.

Each time we update, читать an opportunity for you по ссылке address the issue, but you never do. During the update, you could run a re-index in microsoft outlook 2016 search function not working free background, but no, you just kick the can down the road. Blame the user. Oh, and I love how you send people to articles from to “address” said issue.

What a joke. I don’t care what you guys are working on right now, it’s not as important as “search” working correctly in an Outlook. Please tell me what could possibly be more important?

Yes, Exactly. It’s no good having air conditioning in your car if it won’t take you to the destination. Priorities people.

Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. Deborah Who Has Questions. I have the same question 7. Report abuse. Details required :.

Cancel Submit. Mary Han Microsoft Agent. Hi Deborah Who Has Questions. We nkt your time in posting your concern here at the Microsoft Community Forum. Are you subscribed to Microsoft ? Are you using the search function within a specific folder? Have you tried any troubleshooting steps to resolve this? Your answer will help us provide our next recommendation. We look forward to your response. Thanks for your feedback.

How satisfied are you with this reply? Thanks for your feedback, it outlook us improve the site. In reply tree Mary Han’s post on April читать далее, The Search in Outlook is completely not working. Version is источник Yes, I have Microsoft subscription. I tried reinstalling the applications and it made no difference. I was searching within a specific folder–the in-box–which is what Searrch always done before.

Oh, and please don’t sent me a article from on how to fix your problem. This site in other languages x.

Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit people found this reply helpful. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook.

This thread is locked. Restart Outlook when the process is complete. If you continue to experience issues with the Outlook search function not working, consider uninstalling and reinstalling Microsoft Office. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies.

Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. You can find out more and change our default settings with Cookie Settings. By Tricia Goss. Tricia Goss. She’s written tips and tutorials for Microsoft Office applications and other sites.

Reviewed by Jessica Kormos. Jessica Kormos is a writer and editor with 15 years’ experience writing articles, copy, and UX content for Tecca. Tweet Share Email. What to Know Outlook search not working may be caused by an outdated program, an indexing error, of some other problem. Updating or tweaking index locations and features may fix it when Outlook search isn’t working.

Outlook also has a built-in repair tool that might help solve the issue. Was this page helpful? Thanks for letting us know! Email Address Sign up There was an error. Regarding the event , based on my research, it doesn’t seem to be related to the current Exchange search issue. And as per your concern about CU7, I did much research but didn’t find any official article about a similar known issue. Furthermore, are all the users in a same mailbox database?

How about creating a new mailbox database, migrating a test user to it and see if the issue persists? A similar thread which was finally resolved by moving the mailbox to another database for your reference: Please Note: Since the web site is not hosted by Microsoft, the link may change without notice.

Microsoft does not guarantee the accuracy of this information. Thanks for the reply, I think we were on CU3 prior to the issue started, I have tried migrating a mailbox across to a different DB but the same results still occur. Are you able to see or manually find the newer messages which meet the search criteria in the message list?

By the way, will the newer messages show up in results if you create a search folder in Outlook using the same search criteria? See Use Search Folders to find messages or other Outlook items? Error: Search performance will be impacted because of a problem with how Outlook search is configured Search folders show unexpected PersonMetadata items with no subject. Shared Mailbox: Problems with search results Outlook only: Search tab is greyed out. Start Outlook and click in the Search box.

When the Indexing Status dialog appears, you should see the following: If Outlook has not finished indexing, note the items remaining to be indexed, wait five minutes, and then check again.

Click the Windows Start menu and click in the Search box. Type services. Exit Outlook. Open Indexing Options in the Windows control panel. Select OK , and then select Close. Follow these steps to make sure that the indexing options are configured correctly: Exit Outlook. In the Indexing Options dialog box, select Advanced. Select the File Types tab. Make sure that the Index Properties and File Contents option is enabled. In the Advanced Options dialog box, select Rebuild.

Restart Outlook. Click in the Search box and try your search. Use filters to narrow your search and show older email messages. Select your operating system. Select your operating system Windows 10 Windows 8 or 8. Select the Microsoft Office product you want to repair, and select Modify. Click-to-Run installation type: In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair.

Click the Office product you want to repair, and then click Change. Select the button below to download and install the Office uninstall support tool. Download Follow the steps below to download the uninstall support tool according to your browser. If the missing search results are in the Deleted items folder, you can add this folder to your search results: Start Outlook.

To do this: Start Outlook. To do this: Open Outlook. Select Current Folder as the search scope only for incomplete search results in the Archive Mailbox.

Disable server search as a short-term solution. To do this, follow these steps: Important: The following steps show you how to modify the registry. No results are returned if you use the All Mailboxes scope. Double click the Exchange account. Add Shared Mailbox as a secondary account to the profile by following these steps: From the File menu, select Add Account.

In this dialog put the full name of the mailbox, e. Error searching shared mailbox added as an additional mailbox. When searching for the same information from the inbox root folder , the search will fail.

The exact same thing seems to happen for other users. We have already trying rebuilding the index but that did not help at all. Are you able to advise? I have the same question Report abuse. Details required :. Cancel Submit.

I cannot really find a proper link from MS docs on how to force exchange to rebuild indexes but you can quickly find it. In general just stop the search service, rename the whole folder containing the index by default with your DB file location and start the service. You will see a new file created and DB status crawling.

In case of cached mode in outlook, I found this issue many times. It just in general outlook searching with cache mode sucks. You can also reindex the files from within Windows OS. Before going further, would you please clarify the things below which could be helpful to narrow down the issue?

Is it affecting some particular users in your environment? If this is true, have you noticed if they have anything in common that differs from the other normal users? Such as the version of the Outlook and whether the users in question belong to a same mailbox database. Considering that it’s a recently occurred issue, have you made any possibly relevant changes to these users or in your environment right before the issue started?

Meanwhile, as mentioned by michalbartak, to help narrow down the issue, please check the mode the users are running, try switching between Exchange Online mode and Cached mode to see if there would be any improvement.

You can also test by searching in OWA and see if the proper results can be returned. If there is no issue in OWA, it’s suggested to test on one of the affected user’s machine by rebuilding the search catalog and see how it goes. If the issue can be reproduced in OWA or Online mode, you may check the content index status using the cmdlet below:. It’s also recommended to check for search-related event via Event Viewer, for instance, you may check the following event sources:.

As regards to the rebuild of the content index mentioned by michalbartak, you may refer to this official document for the detailed steps: Reseed the search catalog. If an Answer is helpful, please click ” Accept Answer ” and upvote it. If search works, there may be an issue with your old profile. You may want to make this profile the new default profile and transfer information from your old profile to the new one.

When searching for older results, you can use filters to narrow your search criteria. If Outlook finds too many results, older items may not be displayed. For more information on how to use filters, see Learn to narrow your search criteria in Outlook.

The steps to access the repair tool vary depending on your operating system. Choose from the drop-down list below. Right-click the Start button lower-left corner , and select Apps and Features on the pop-up menu. Note: This will repair the entire Office suite even if it’s just one application you want to repair such as Word or Excel.

If you have a standalone app installed, then search for that application by name. Depending if your copy of Office is Click-to-run or MSI-based install, you’ll see the following options to proceed with the repair. Follow the steps for your installation type. The faster Quick Repair option is also available, but it only detects and then replaces corrupted files. In Change your installation , select Repair and then click Continue.

Right-click the Start button lower-left corner , and select Control Panel from the pop-up menu. From Category view, under Programs , select Uninstall a program. Right-click the Microsoft Office product you want to repair, and from the drop-down, select Change. If you have a standalone application such as Word or Excel, search for the application name. Depending if your copy of Office is Click-to-run or an MSI-based install, do the following for your Office installation type:.

In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair. Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts. Select the steps for the version of Office you want to install or reinstall.

Close the uninstall tool. If the missing search results are in the Deleted items folder, you can add this folder to your search results:.

Select the Include messages from the Deleted items folder in each data file when searching in All Items checkbox, and click OK. You can increase the time in your email account’s offline settings so that more or all your emails are cached locally for indexing.

To do this:. On the Email tab, select your email account and click Change. Drag the Download email for the past: slider to the desired amount of time or to the far right to All.

Click Next , and then Done. Close out the window and restart Outlook. By default, Outlook will display search results. You can increase this to show all results but search will be slower. Clear the Improve search speed by limiting the number of results shown checkbox, and click OK.

You can search for items that were moved to an auto-expanded archive mailbox only by searching the folder itself.

Select the archive folder in the folder list to select the Current Folder option as the search scope. If a folder in an auto-expanded storage area contains subfolders, you have to search each subfolder separately. For more information, see Overview of unlimited archiving in Microsoft When you can’t find emails older than 6 months using Outlook search, follow these steps in the order provided:. This can occur after upgrading to Windows 10 Version and earlier. The issue was fixed in Windows 10 Versions and later.

To fix this issue, follow this step:. If you’re not getting expected results from a shared mailbox search or you receive an error, follow one of these steps:. Important: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully.

For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, go to How to back up and restore the registry in Windows. In Windows, right-click Start , and then select Run. In the Open: box type regedit , and then click OK.

This will open the registry editor. In the Value data box, type 1 to enable the registry entry, and then click OK. Note: This policy and other important considerations are documented on the search blog. To search a Shared Mailbox, click the mailbox and use the Current Folder scope. This is a design limit that’s currently being worked on for future updates.

Select Modify in the Indexing Options dialog box. Clear the checkbox next to Outlook and select OK. Select Advanced to open the Advanced Options dialog box. Select Rebuild. Built-in repair utilities can often fix the problem of an unresponsive Outlook search function. This Mac Outlook utility checks for duplicate installations and reindexes Outlook files. Download and open the Outlook Search Repair Utility.

Remove any duplicate Outlook installations, if prompted. Restart your system at the prompt. Select the Reindex button. Allow the utility to complete. This can take an hour or longer. The built-in Office repair utility can often solve the problem of an unresponsive search function. Close all Microsoft Office applications. Find and click on Microsoft Office in the list of installed apps and features.

Select Modify. Restart Outlook when the repair process is complete. Right-click the Start button. Select Control Panel. Make sure Category is selected in the View By list. Select Uninstall a Program under Programs. Right-click Microsoft Office and choose Change. Select Online Repair if it is available this depends on the type of Microsoft Office you have installed. Select Repair. Select Yes if a user account control window appears.

Select the Start button. Select Microsoft Office from your list of programs. Select Change.

This problem seems to have been around for a while yet is not acknowledged by Microsoft and none of the forums yet have solutions posted that work despite it being very well communicated.

As the push for O users to upgrade to Office is starting, this might become a big headache for many people. It is simply that the search function does not work in Outlook It works in safe mode but not in normal mode, even with all add-ins switched off.

Rebuilding the index or removing Outlook from the Windows Search service scope does not work. If anyone has discovered a solution to this Microsoft bug – please, please post it and help put people out of their misery. Please install the latest Office Updates , version See this article for more information and workaround, if the latest update doesn’t resolve the issue. Outlook search stops working after updating to build Was this reply helpful? Yes No. Sorry this didn’t help.

Find a “Windows Search” service and stop it. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity.

Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.

Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit people found this reply helpful. Choose where you want to search below Search Search the Community.

Search the community and support articles Outlook Outlook. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Bahrami Microsoft Agent. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hi, I found out a workaround. Go to “Services” run as administrator. Now searching in outlook is working, but a little bit slower.

This site in other languages x.

 

Microsoft outlook 2016 search function not working free

 
Dec 01,  · In Outlook, if they are in their personal Inbox, and search for a user or keyword, and select All Outlook Items, it will find results within their personal mailbox, but not any of the Shared Mailboxes. How can we search for results in all mailboxes, without performing a separate search in each mailbox. Users have Full Access permissions for. In this case, Outlook for Mac displays a “No Results” message. To resolve this issue, wait for indexing to finish, and then search again. Make sure that your Profile name in Outlook for Mac or your Identity name in Outlook for Mac has no special characters, such as the slash mark (/). Click Go, Applications. Jul 14,  · You are able to find these contacts and tasks by looking for them but the search function does not work. So far here is what I have tried on multiple people and yielded the same results: Rebuilding The Index while making sure Microsoft Outlook is checked in the Indexed Locations. -Deleting the replace.me Dec 01,  · Re: Search in outlook shared mailbox is not working. We received an update yesterday on the ticket that we have open with Microsoft stating the following: “They have deployed the fix on all the affected tenant. however, it will take time to propagate the fix. The next update by the team is by Friday, November 1, , at PM UTC.”. You can type a number of phrases in the Search box at the top of the Outlook window. In addition to searching for different words and phrases, you can use various operators and keywords to narrow your search results. To start your search, click the Search box at the top of the Outlook window. You’ll immediately see Suggested Searches.

The Outlook email client’s search function is a helpful tool, allowing users to search for specific information in an email message, such as the sender, date, folder where it’s saved, or keywords using Outlook-specific search operators.

If the Outlook search function isn’t working, there may be several reasons why. Outlook search troubleshooting procedures in this article pertain to Outlook , , , , and Outlook for Microsoft ; and Outlook for Mac and Outlook for Mac Out-of-date software can cause all sorts of glitches. Updating Outlook may solve the problem of an unresponsive search function.

Select File. Select Office Account. Select Update Options under Product Information. Select Enable Updates if the option is available. Select Update Now. Start Outlook and select File. Select Help in the left pane. Select Check for Updates. Choose Install Updates or Check for Updates. Select Help. Select Automatically Download and Install under “How would you like updates to be installed? If you perform a search and receive a message stating No matches found or Search results may be incomplete because items are still being indexed , troubleshoot the indexing function.

Click inside the Search box to activate the Search Tools tab. You should see a message stating, Outlook has finished indexing all of your items. If there are items to be indexed remaining, wait five minutes and try again.

If the problem persists, move on to the next troubleshooting technique. Select Advanced in the Indexing Options dialog box. Go to the File Types tab. Scroll down in the Extension column to msg. Select msg. Make sure Index Properties and File Contents is enabled. Select OK. Select Close. Select Modify if Microsoft Outlook is not listed. Select the checkbox next to Microsoft Outlook to select it.

Select Modify in the Indexing Options dialog box. Clear the checkbox next to Outlook and select OK. Select Advanced to open the Advanced Options dialog box. Select Rebuild. Built-in repair utilities can often fix the problem of an unresponsive Outlook search function. This Mac Outlook utility checks for duplicate installations and reindexes Outlook files.

Download and open the Outlook Search Repair Utility. Remove any duplicate Outlook installations, if prompted. Restart your system at the prompt. Select the Reindex button. Allow the utility to complete. This can take an hour or longer. The built-in Office repair utility can often solve the problem of an unresponsive search function.

Close all Microsoft Office applications. Find and click on Microsoft Office in the list of installed apps and features.

Select Modify. Restart Outlook when the repair process is complete. Right-click the Start button. Select Control Panel. Make sure Category is selected in the View By list.

Select Uninstall a Program under Programs. Right-click Microsoft Office and choose Change. Select Online Repair if it is available this depends on the type of Microsoft Office you have installed. Select Repair. Select Yes if a user account control window appears. Select the Start button. Select Microsoft Office from your list of programs. Select Change. Use this utility to rebuild a corrupted database and possibly solve Outlook search not working on Mac. These steps apply only to Outlook for Mac or Outlook for Mac Quit all Microsoft Office applications.

Select the identity of the database you want to rebuild. Restart Outlook when the process is complete. If you continue to experience issues with the Outlook search function not working, consider uninstalling and reinstalling Microsoft Office. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests.

You can find out more and change our default settings with Cookie Settings. By Tricia Goss. Tricia Goss. She’s written tips and tutorials for Microsoft Office applications and other sites. Reviewed by Jessica Kormos. Jessica Kormos is a writer and editor with 15 years’ experience writing articles, copy, and UX content for Tecca.

Tweet Share Email. What to Know Outlook search not working may be caused by an outdated program, an indexing error, of some other problem. Updating or tweaking index locations and features may fix it when Outlook search isn’t working. Outlook also has a built-in repair tool that might help solve the issue.

Was this page helpful? Thanks for letting us know! Email Address Sign up There was an error. Please try again. You’re in! Thanks for signing up. There was an error. Tell us why! More from Lifewire.

Dec 01,  · Re: Search in outlook shared mailbox is not working. We received an update yesterday on the ticket that we have open with Microsoft stating the following: “They have deployed the fix on all the affected tenant. however, it will take time to propagate the fix. The next update by the team is by Friday, November 1, , at PM UTC.”. Jul 14,  · You are able to find these contacts and tasks by looking for them but the search function does not work. So far here is what I have tried on multiple people and yielded the same results: Rebuilding The Index while making sure Microsoft Outlook is checked in the Indexed Locations. -Deleting the replace.me You can type a number of phrases in the Search box at the top of the Outlook window. In addition to searching for different words and phrases, you can use various operators and keywords to narrow your search results. To start your search, click the Search box at the top of the Outlook window. You’ll immediately see Suggested Searches.

Select your operating system. Select your operating system Windows 10 Windows 8 or 8. Select the Microsoft Office product you want to repair, and select Modify.

Click-to-Run installation type: In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair. Click the Office product you want to repair, and then click Change. Select the button below to download and install the Office uninstall support tool.

Download Follow the steps below to download the uninstall support tool according to your browser. If the missing search results are in the Deleted items folder, you can add this folder to your search results: Start Outlook. To do this: Start Outlook. To do this: Open Outlook. Select Current Folder as the search scope only for incomplete search results in the Archive Mailbox.

Disable server search as a short-term solution. To do this, follow these steps: Important: The following steps show you how to modify the registry. No results are returned if you use the All Mailboxes scope. Double click the Exchange account. Add Shared Mailbox as a secondary account to the profile by following these steps: From the File menu, select Add Account.

In this dialog put the full name of the mailbox, e. Error searching shared mailbox added as an additional mailbox. When you search a shared mailbox added as an additional mailbox you may see this error: “We’re having trouble fetching results from the server. This could happen for the following reasons: Spotlight Search indexing is incomplete.

The Profile or one of its parent folders are added to the Privacy tab in Spotlight. The Spotlight Search index is corrupted. To resolve this issue, follow these steps: Run the OutlookSearchRepair utility. To reindex the Spotlight index, follow these steps: Restart the Mac, so that it restarts the Spotlight services.

Type mdimport -L. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Were there any error messages when you attempted to use the search function in Outlook ?

We would like to verify if there are any pending updates for the Microsoft Office suite? We look forward to your response to our queries. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

In reply to Jordan Dom’s post on October 11, I am having the same difficulty, I imported from Main Identity Outlook to I am having all the mails, but the search function is not working. It is only working with the mails I wrote and received from yesterday. But he doesn’t find any mails from the history. I updated the oktober upgrade for MS Office today.. In reply to CharlesVermeer’s post on October 11, Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.

Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.

Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Details required : characters remaining Cancel Submit people found this reply helpful. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. Select File. Select Office Account. Select Update Options under Product Information.

Select Enable Updates if the option is available. Select Update Now. Start Outlook and select File. Select Help in the left pane.

Select Check for Updates. Choose Install Updates or Check for Updates. Select Help. Select Automatically Download and Install under “How would you like updates to be installed? If you perform a search and receive a message stating No matches found or Search results may be incomplete because items are still being indexed , troubleshoot the indexing function. Click inside the Search box to activate the Search Tools tab.

You should see a message stating, Outlook has finished indexing all of your items. If there are items to be indexed remaining, wait five minutes and try again. If the problem persists, move on to the next troubleshooting technique.

Select Advanced in the Indexing Options dialog box. Go to the File Types tab. Scroll down in the Extension column to msg. Select msg. Make sure Index Properties and File Contents is enabled.

Outlook search returns no results. Outlook search returns incomplete results. Outlook search can’t find older emails. Error: Search performance will be impacted because of a problem with how Outlook search is configured.

Search folders show unexpected PersonMetadata items with no subject. Shared Mailbox: Problems with search results. Outlook only: Search tab is greyed out. Find and click Search and Indexing , and click Run the troubleshooter. In Windows 8. In Settings , search for troubleshooting , and select troubleshooting in the search results. Find and run the Search and Indexing troubleshooter. When the Indexing Status dialog appears, you should see the following:. If Outlook has not finished indexing, note the items remaining to be indexed, wait five minutes, and then check again.

If the number of items did not decrease, continue to the next step. Under the Name column, find and double-click Windows Search. Set the Startup type to Automatic Delayed Start if it wasn’t already. If the Service status does not display Running , click the Start button underneath it to start the service. If Microsoft Outlook is not listed, select Modify , and then click to enable the check box next to Microsoft Outlook.

Scroll down until you find msg in the Extension column and select it. If it doesn’t, either the Windows Search service is not working correctly, or Microsoft Outlook could not install the filters correctly. In either case, you should contact Microsoft Support for help with the issue. If indexing does not finish, contact Microsoft Support to request assistance with Windows Desktop Search. Or, you can exit Outlook, and open Mail in the Windows control panel.

In the Profile Name box, type a name for the new profile, and then select OK. If prompted, provide account information, such as email address and password, and select Next. Select Finish. You’ll find the new profile name you added listed on the General tab in the Mail dialog box. In the drop-down list in the Choose Profile dialog box, choose the new profile name you created and select OK.

If search works, there may be an issue with your old profile. You may want to make this profile the new default profile and transfer information from your old profile to the new one. When searching for older results, you can use filters to narrow your search criteria. If Outlook finds too many results, older items may not be displayed. For more information on how to use filters, see Learn to narrow your search criteria in Outlook. The steps to access the repair tool vary depending on your operating system.

Choose from the drop-down list below. Right-click the Start button lower-left corner , and select Apps and Features on the pop-up menu. Note: This will repair the entire Office suite even if it’s just one application you want to repair such as Word or Excel. If you have a standalone app installed, then search for that application by name.

Depending if your copy of Office is Click-to-run or MSI-based install, you’ll see the following options to proceed with the repair. Follow the steps for your installation type. The faster Quick Repair option is also available, but it only detects and then replaces corrupted files. In Change your installation , select Repair and then click Continue.

Right-click the Start button lower-left corner , and select Control Panel from the pop-up menu. From Category view, under Programs , select Uninstall a program. Right-click the Microsoft Office product you want to repair, and from the drop-down, select Change. If you have a standalone application such as Word or Excel, search for the application name. Depending if your copy of Office is Click-to-run or an MSI-based install, do the following for your Office installation type:.

In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair. Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open.

After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts.

Select the steps for the version of Office you want to install or reinstall. Close the uninstall tool. If the missing search results are in the Deleted items folder, you can add this folder to your search results:. Select the Include messages from the Deleted items folder in each data file when searching in All Items checkbox, and click OK. You can increase the time in your email account’s offline settings so that more or all your emails are cached locally for indexing.

To do this:. On the Email tab, select your email account and click Change. Drag the Download email for the past: slider to the desired amount of time or to the far right to All. Click Next , and then Done.

Close out the window and restart Outlook. By default, Outlook will display search results. You can increase this to show all results but search will be slower. Clear the Improve search speed by limiting the number of results shown checkbox, and click OK. You can search for items that were moved to an auto-expanded archive mailbox only by searching the folder itself.

Select the archive folder in the folder list to select the Current Folder option as the search scope. If a folder in an auto-expanded storage area contains subfolders, you have to search each subfolder separately. For more information, see Overview of unlimited archiving in Microsoft When you can’t find emails older than 6 months using Outlook search, follow these steps in the order provided:.

This can occur after upgrading to Windows 10 Version and earlier. The issue was fixed in Windows 10 Versions and later. To fix this issue, follow this step:. If you’re not getting expected results from a shared mailbox search or you receive an error, follow one of these steps:. Important: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully.

For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, go to How to back up and restore the registry in Windows.

In Windows, right-click Start , and then select Run. In the Open: box type regedit , and then click OK. This will open the registry editor. In the Value data box, type 1 to enable the registry entry, and then click OK. Note: This policy and other important considerations are documented on the search blog. To search a Shared Mailbox, click the mailbox and use the Current Folder scope.

This is a design limit that’s currently being worked on for future updates. Go to this Understanding Search Scopes blog for more details about what scopes are supported when. To work around this issue, you can add the Shared Mailbox as a secondary Exchange account to the profile.

First you will need to check if the shared mailbox is already listed as an account in the profile. If so, you will have to remove it. To do this, follow these steps:. Choose More Settings , and then select the Advanced tab.

In the Open these additional mailboxes section, choose the shared mailbox and then select Remove. From the File menu, select Add Account. When prompted for a password, choose the option Sign in with another account and use the Exchange account credentials that has permissions to the shared mailbox.

Some items may not be included in your search results. This will occur if you’re using a perpetual volume license MSI version of Outlook. This is currently a limitation with perpetual versions of Office.

We are running running Outlook Attachments: Up to 10 attachments including images can be used with a maximum of 3. You can try to reindex the content of your mailbox databases.

That would always be a good start. I cannot really find a proper link from MS docs on how to force exchange to rebuild indexes but you can quickly find it. In general just stop the search service, rename the whole folder containing the index by default with your DB file location and start the service. You will see a new file created and DB status crawling. In case of cached mode in outlook, I found this issue many times.

It just in general outlook searching with cache mode sucks. You can also reindex the files from within Windows OS. Before going further, would you please clarify the things below which could be helpful to narrow down the issue? Is it affecting some particular users in your environment?

If this is true, have you noticed if they have anything in common that differs from the other normal users? Such as the version of the Outlook and whether the users in question belong to a same mailbox database. Considering that it’s a recently occurred issue, have you made any possibly relevant changes to these users or in your environment right before the issue started?

Meanwhile, as mentioned by michalbartak, to help narrow down the issue, please check the mode the users are running, try switching between Exchange Online mode and Cached mode to see if there would be any improvement. You can also test by searching in OWA and see if the proper results can be returned. If there is no issue in OWA, it’s suggested to test on one of the affected user’s machine by rebuilding the search catalog and see how it goes. If the issue can be reproduced in OWA or Online mode, you may check the content index status using the cmdlet below:.

It’s also recommended to check for search-related event via Event Viewer, for instance, you may check the following event sources:. As regards to the rebuild of the content index mentioned by michalbartak, you may refer to this official document for the detailed steps: Reseed the search catalog. If an Answer is helpful, please click ” Accept Answer ” and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

We are running Exchange so cannot see a simple way to reindex the database as it is not the same as Exchange so does not have an index file location. I have since installed cumulative update 8 but this has made no difference. Event 20 Search of severity ‘Critical’ occurred 2 more time s and was suppressed in the event log.

The only way I have found to make it return the missing results is with Outlook is to change the search string to include this year so if I were searching for content then I would use “content received:this year”. Thanks for getting back with the findings. Sorry for not noticing you are running Exchange , my apologies. Regarding the event , based on my research, it doesn’t seem to be related to the current Exchange search issue.

And as per your concern about CU7, I did much research but didn’t find any official article about a similar known issue. Furthermore, are all the users in a same mailbox database? How about creating a new mailbox database, migrating a test user to it and see if the issue persists? A similar thread which was finally resolved by moving the mailbox to another database for your reference: Please Note: Since the web site is not hosted by Microsoft, the link may change without notice.

Microsoft does not guarantee the accuracy of this information. Thanks for the reply, I think we were on CU3 prior to the issue started, I have tried migrating a mailbox across to a different DB but the same results still occur. Are you able to see or manually find the newer messages which meet the search criteria in the message list? By the way, will the newer messages show up in results if you create a search folder in Outlook using the same search criteria?

See Use Search Folders to find messages or other Outlook items? If there is any progress or should you need further assistance on this, please feel free to post back. Outlook Archive not working properly.

Exchange Registry Key Missing Outlook Exchange – Outlook wants credentials immediately after selected User must change password after next logon. Skip to main content. Find threads, tags, and users Comment Show 0. Current Visibility: Visible to all users. Hello, since you are mentioning the exchange version, I believe you are running clients in Online mode.

Hope some of it helps. Hi Meeee , Before going further, would you please clarify the things below which could be helpful to narrow down the issue?

Hi again so to answer the questions – running in cached or online or OWA does not make a difference the results are consistently incorrect We are running Exchange so cannot see a simple way to reindex the database as it is not the same as Exchange so does not have an index file location.

Hi Meeee , Thanks for getting back with the findings. Related Questions. Outlook Search show user profile picture on external mail Outlook Archive not working properly Exchange Registry Key Missing Outlook Exchange – Outlook wants credentials immediately after selected User must change password after next logon.

Gratis? – по-прежнему увещевал бармен.  – За счет заведения. Превозмогая шум в голове, Беккер представил себе грязные улицы Трианы, удушающую жару, безнадежные поиски в долгой нескончаемой ночи.

Какого черта.

В его голосе слышалось беспокойство.  – Быть может, Хейл был прав, говоря, что система резервного питания подает недостаточное количество фреона. – А как же автоматическое отключение.

 
 

Microsoft outlook 2016 search function not working free.Search function is not working in Outlook – Microsoft Community

 
 
In this case, Outlook for Mac displays a “No Results” message. To resolve this issue, wait for indexing to finish, and then search again. Make sure that your Profile name in Outlook for Mac or your Identity name in Outlook for Mac has no special characters, such as the slash mark (/). Click Go, Applications. Dec 01,  · In Outlook, if they are in their personal Inbox, and search for a user or keyword, and select All Outlook Items, it will find results within their personal mailbox, but not any of the Shared Mailboxes. How can we search for results in all mailboxes, without performing a separate search in each mailbox. Users have Full Access permissions for. You can type a number of phrases in the Search box at the top of the Outlook window. In addition to searching for different words and phrases, you can use various operators and keywords to narrow your search results. To start your search, click the Search box at the top of the Outlook window. You’ll immediately see Suggested Searches. Jul 14,  · You are able to find these contacts and tasks by looking for them but the search function does not work. So far here is what I have tried on multiple people and yielded the same results: Rebuilding The Index while making sure Microsoft Outlook is checked in the Indexed Locations. -Deleting the replace.me Jun 07,  · Click on File, then Options. Click Search on the left hand sideNow. click on the button that says Indexing OptionsClick the button that says AdvancedWithin the tab that says “Index Settings”. click on the button that says “Rebuild”. flag Report.

Regarding the event , based on my research, it doesn’t seem to be related to the current Exchange search issue. And as per your concern about CU7, I did much research but didn’t find any official article about a similar known issue. Furthermore, are all the users in a same mailbox database? How about creating a new mailbox database, migrating a test user to it and see if the issue persists?

A similar thread which was finally resolved by moving the mailbox to another database for your reference: Please Note: Since the web site is not hosted by Microsoft, the link may change without notice.

Microsoft does not guarantee the accuracy of this information. Thanks for the reply, I think we were on CU3 prior to the issue started, I have tried migrating a mailbox across to a different DB but the same results still occur. Are you able to see or manually find the newer messages which meet the search criteria in the message list? By the way, will the newer messages show up in results if you create a search folder in Outlook using the same search criteria? See Use Search Folders to find messages or other Outlook items?

If there is any progress or should you need further assistance on this, please feel free to post back. Outlook Archive not working properly. Exchange Registry Key Missing Outlook Exchange – Outlook wants credentials immediately after selected User must change password after next logon. Skip to main content. Find threads, tags, and users Comment Show 0.

Current Visibility: Visible to all users. Any content of an adult theme or inappropriate to a community web site.

Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

We understand that you encountered an issue with using the search function on Outlook. Allow us to check this further and provide the best resolution for your concern. This issue may be related to your Outlook or Windows indexing.

This would depend on the Outlook version that you’re using. Please provide the following information for us to find accurate solution to resolve this concern. You mentioned that you encountered this issue on your Outlook desktop app. Which Outlook version are you using?

Meanwhile, we suggest that you check this link: Troubleshooting Outlook search issues – Outlook microsoft. Was this reply helpful? Yes No. Sorry this didn’t help. About the troubleshooting article, it mentions Spotlight search, which is terrible and does not give good results. It mentions something about OutlookSearchRepair utility. I haven’t the slightest idea how to find that or how to run it and there are no instructions. The rest of the troubleshooting is too complicated for me to do as someone who is not the tech help desk or a programmer and I am a Mac user as well.

I need someone who know something about this–I am just a regular consumer home computer user, not an expert. This worked fine before. Was this reply helpful? Yes No. Sorry this didn’t help. Find a “Windows Search” service and stop it. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity.

Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.

Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity.

Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.

Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. From your description, the issue appears to be related to this specific shared mailbox. Please sign in to Outlook Web App , then open this shared mailbox and try to search some items in it.

Let us know if you can complete the search. In addition, you can reset indexing by rebuilding your Instant Search catalog. In order to know your current situation, please provide the following information for us:. The rest of the troubleshooting is too complicated for me to do as someone who is not the tech help desk or a programmer and I am a Mac user as well.

I need someone who know something about this–I am just a regular consumer home computer user, not an expert. This worked fine before. Now it does not work. I had actually contacted Microsoft via chat, and the “problem-solving” that person did made this worse.

I asked for escalation of this issue and someone is supposed to be calling me today; I hope they follow through. I’m trying to run a business here Microsoft. I’m running version Like you have been told countless times on forums, Outlook search is terrible. You can try and blame it on people having index problems, but the bottom line is, you never fix it. Each time we update, there’s an opportunity for you to address the issue, but you never do. During the update, you could run a re-index in the background, but no, you just kick the can down the road.

Blame the user. Oh, and I love how you send people to articles from to “address” said issue. What a joke. I don’t care what you guys are working on right now, it’s not as important as “search” working correctly in an Outlook. Please tell me what could possibly be more important? Yes, Exactly. It’s no good having air conditioning in your car if it won’t take you to the destination. Priorities people. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook.

Deborah Who Has Questions. I have the same question 7. Report abuse. Details required : characters remaining Cancel Submit people found this reply helpful. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. This thread is locked.

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Bahrami Microsoft Agent. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.

Один из лучших в городе. – Да, – произнес голос.  – Я знаю эту гостиницу. Она совсем. – Вот и прекрасно.

First you will need to check if the shared mailbox is already listed as an account in the profile. If so, you will have to remove it. To do this, follow these steps:. Choose More Settings , and then select the Advanced tab. In the Open these additional mailboxes section, choose the shared mailbox and then select Remove. From the File menu, select Add Account. When prompted for a password, choose the option Sign in with another account and use the Exchange account credentials that has permissions to the shared mailbox.

Some items may not be included in your search results. This will occur if you’re using a perpetual volume license MSI version of Outlook. This is currently a limitation with perpetual versions of Office. To work around this, you can disable server search as a short-term solution.

In Microsoft Outlook for Mac, you may receive a “No Results” message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. Additionally, when you search for mail items by using the Mac OS native Spotlight Search, your search may be unsuccessful. If you recently created a new Outlook Profile in Outlook for Mac, added a new account, or if you recently imported new data from a source such as a PST or OLM file, Spotlight indexing may not be complete.

In this case, Outlook for Mac displays a “No Results” message. To resolve this issue, wait for indexing to finish, and then search again. If the Profile or Identity name contains a special character, follow these steps to change the name:. If the issue is still unresolved, the Spotlight index may be corrupted. To reindex the Spotlight index, follow these steps:. Note: In this command, the path after “-g” is the default path of the Outlook installation. Reindexing will take some time to complete.

After the process is complete, exit and then restart Outlook. If you still cannot search in Spotlight after you follow these steps, and if you have allowed for enough time for Spotlight Indexing to be completed, you may have to uninstall Office for Mac and reinstall it. Learn to narrow your search criteria for better searches in Outlook. Find a message or item with Instant Search.

Outlook search returns no results Outlook search returns incomplete results Outlook search can’t find older emails. Error: Search performance will be impacted because of a problem with how Outlook search is configured Search folders show unexpected PersonMetadata items with no subject.

Shared Mailbox: Problems with search results Outlook only: Search tab is greyed out. Start Outlook and click in the Search box. When the Indexing Status dialog appears, you should see the following: If Outlook has not finished indexing, note the items remaining to be indexed, wait five minutes, and then check again.

Click the Windows Start menu and click in the Search box. Type services. Exit Outlook. Open Indexing Options in the Windows control panel. Select OK , and then select Close. Follow these steps to make sure that the indexing options are configured correctly: Exit Outlook. In the Indexing Options dialog box, select Advanced. Select the File Types tab. Make sure that the Index Properties and File Contents option is enabled.

In the Advanced Options dialog box, select Rebuild. Restart Outlook. Click in the Search box and try your search. Use filters to narrow your search and show older email messages. Select your operating system. Select your operating system Windows 10 Windows 8 or 8. Select the Microsoft Office product you want to repair, and select Modify.

Click-to-Run installation type: In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair. Click the Office product you want to repair, and then click Change. Select the button below to download and install the Office uninstall support tool.

Download Follow the steps below to download the uninstall support tool according to your browser. If the missing search results are in the Deleted items folder, you can add this folder to your search results: Start Outlook. To do this: Start Outlook. To do this: Open Outlook. Select Current Folder as the search scope only for incomplete search results in the Archive Mailbox.

Disable server search as a short-term solution. To do this, follow these steps: Important: The following steps show you how to modify the registry. No results are returned if you use the All Mailboxes scope. Double click the Exchange account. Add Shared Mailbox as a secondary account to the profile by following these steps: From the File menu, select Add Account.

It’s also recommended to check for search-related event via Event Viewer, for instance, you may check the following event sources:. As regards to the rebuild of the content index mentioned by michalbartak, you may refer to this official document for the detailed steps: Reseed the search catalog. If an Answer is helpful, please click ” Accept Answer ” and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. We are running Exchange so cannot see a simple way to reindex the database as it is not the same as Exchange so does not have an index file location.

I have since installed cumulative update 8 but this has made no difference. Event 20 Search of severity ‘Critical’ occurred 2 more time s and was suppressed in the event log. The only way I have found to make it return the missing results is with Outlook is to change the search string to include this year so if I were searching for content then I would use “content received:this year”. Thanks for getting back with the findings.

Sorry for not noticing you are running Exchange , my apologies. Regarding the event , based on my research, it doesn’t seem to be related to the current Exchange search issue. And as per your concern about CU7, I did much research but didn’t find any official article about a similar known issue. Furthermore, are all the users in a same mailbox database?

How about creating a new mailbox database, migrating a test user to it and see if the issue persists? A similar thread which was finally resolved by moving the mailbox to another database for your reference: Please Note: Since the web site is not hosted by Microsoft, the link may change without notice.

Microsoft does not guarantee the accuracy of this information. Thanks for the reply, I think we were on CU3 prior to the issue started, I have tried migrating a mailbox across to a different DB but the same results still occur. Are you able to see or manually find the newer messages which meet the search criteria in the message list? Scroll down in the Extension column to msg.

Select msg. Make sure Index Properties and File Contents is enabled. Select OK. Select Close. Select Modify if Microsoft Outlook is not listed. Select the checkbox next to Microsoft Outlook to select it. Select Modify in the Indexing Options dialog box. Clear the checkbox next to Outlook and select OK.

Select Advanced to open the Advanced Options dialog box. Select Rebuild. Built-in repair utilities can often fix the problem of an unresponsive Outlook search function. This Mac Outlook utility checks for duplicate installations and reindexes Outlook files. Download and open the Outlook Search Repair Utility. Remove any duplicate Outlook installations, if prompted. Restart your system at the prompt.

Select the Reindex button. Allow the utility to complete. This can take an hour or longer. The built-in Office repair utility can often solve the problem of an unresponsive search function. Close all Microsoft Office applications. Find and click on Microsoft Office in the list of installed apps and features. Select Modify. Restart Outlook when the repair process is complete. Right-click the Start button. Select Control Panel. Make sure Category is selected in the View By list.

Select Uninstall a Program under Programs.

Leave a Reply

Your email address will not be published. Required fields are marked *